policies and procedures

Shopping Cart
We use a secure shopping cart. Processing of credit card transactions go directly to us for smooth and fast processing. Cart Content gives you the ability to confirm the quanities for each program you would like to order.
Checkout Lets you fillout your name, address and contact information. You are able to send an order to someone as a gift by checking the "Ship to a different address?" box and filling in the name and mailing address. Credit card information is filled out. All credit card information is delated once and order is marked as shipped.
Confirmation allows you to check one more time that the programs you want and the quantity are correct.

Privacy and Security 

When you provide us with any personal information including your name, address, e-mail and credit card number, it is processed over a secure connection on secure servers. We use Secure Socket Layers (SSL) to encrypt all information you provide before sending it to our servers. SSL is the industry standard and the best software available for secure ecommerce transactions.

Our site uses technology that ensures your personal and payment information is kept confidential and secure.
No credit card information is retained by us.
Email addresses may be used by our company ONLY for sending information regarding our products and any special promotions offered.

Shipping

  • All orders placed will be mailed out within 48 hours. Normal processing is withing 24 hours.
  • We will be shipping through the United States Postal Service. Orders of 4 or less discs will be shipped First Class. Orders of 5 or more will be sent priority mail.
  • Should you need your order to be shipped by Federal Express please contact us and we can make that happen.

Region 0   
All our programs are replicated to play anywhere in the world. Region 0 is commonly referred to as "Region Free", especially when talking about DVD and Blu-ray Disc players.

Guarantee and Return   
Should you have any problem with one of our program discs please contact us immediately and we will send you a new copy along with a self addressed envelop to return your faulty disc. If you are not satisfied with the quality of the product within 30 days of your purchase a full refund will be made.

If you have any questions please contact us.    808-935-5557     volcanoscapes@gmail.com
VolcanoScapes.com